FAQs

How can I find out more about the Peoplefirst Philosophy and Culture?

Why is Peoplefirst considered to be the Employer of Choice?

What type of Orientation is provided to Peoplefirst employees?

What Resources and Benefits does Peoplefirst offer employees?

What Clinical Care Strategies does Peoplefirst offer to ensure clinical development?

How do I learn more about Partnership Opportunities with Peoplefirst?

What Strategic Staffing program helps find staff in a time of therapist shortages?

What Clinical Tools does Peoplefirst provide its customers?

What Clinical Programs set Peoplefirst apart from other rehab providers?

How do I Contact Peoplefirst if I am interested in their rehab services?

Why are Clinical Outcomes so important to a rehab program like Peoplefirst?

Where does Peoplefirst operate?

How can I find out more about the Peoplefirst Philosophy and Culture?

The Peoplefirst team culture is defined each day in how we communicate with our patients, their families, our customers and colleagues, Putting people FIRST means we value Fun, Integrity, Respect, Support, Teamwork.

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Why is Peoplefirst considered to be the Employer of Choice?

Peoplefirst Rehabilitation staffs and manages the rehabilitation departments in hospitals and nursing centers by providing contract therapy services. These include physical, occupational and speech therapies.

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What type of Orientation is provided to Peoplefirst employees?

All new employees hired by Peoplefirst are provided clinical staff orientation, including:
  • Medicare Law
  • Documentation
  • Practice Patterns
  • Billing Policy and Daily Activity Reporting
  • Billing Policy and DAR Relationship with the Long-Term Care Facility.
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What Resources and Benefits does Peoplefirst offer employees?

Resources provided by Peoplefirst’s Comprehensive Clinical Services Department include:
  • PT, OT and SLP
  • Specialist and regional support
  • Core initiative training
  • Video conferences with participating therapists
  • Newsletters for each discipline
  • In-facility training and mentoring on pain management, falls prevention, wound care management, cognitive assessment and modalities
  • Our own CEUs available online
  • CFY mentor program
  • ASHA and AOTA accreditation in process
  • Rehab Manager in Training program (RMIT)
  • Area Director in Training program (ARDIT)
  • Tuition reimbursement
  • Continuing education
  • New Hire orientation
  • Rehab Manager orientation
  • Area Rehab Director orientation
  • Refer-a-Friend bonus

Benefits include:

  • Competitive compensation
  • Medical and Dental Insurance
  • Wellness Program
  • Employee Assistance Program
  • Pay-in-lieu of Benefits (PIB)
  • Life and Disability
  • Short and Long – Term Disability
  • Accidental Death and Dismemberment
  • Basic Life Insurance, Supplemental Life and Dependent Life Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • Generous Paid Time Off (PTO)
  • 401(k), including company match
  • and many more
  • Eligibility for benefits depends upon your employment status (full-, part-time, or per diem) and length of employment with company.
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What Clinical Care Strategies does Peoplefirst offer to ensure clinical development?

Professional development of our rehab staff is ensured through the use of our Clinical Care Strategies. These strategies are divided into Skill Sets and Care Protocols:
  • Clinical Pathways
  • Long-Term Care Patients
  • Documentation
  • Quality Assurance
  • Point of Care (POC) clinical information management system
  • Continuous Quality Improvements
  • Medicare Management
  • Claims Management
  • Dementia Management Program
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How do I learn more about Partnership Opportunities with Peoplefirst?

If you are interested in learning more about a Peoplefirst partnership to provide quality rehabilitation care, please contact our Business Development Team at 1-800-545-0749, ext. 7640.
Once you choose Peoplefirst as your partner, we work on strengthening your rehab program internally and externally using:
  • Unsurpassed expertise in operation, clinical care and competitive pricing
  • An in-depth review of your surrounding market
  • The creation of a marketing/census development plan
  • Census-building through customized programs
  • Resident/patient therapy with an unmatched mix of personal care and advanced technology
  • A commitment to clear, measurable therapeutic outcomes
  • Continuous quality improvement
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What Strategic Staffing program helps find staff in a time of therapist shortages?

Because of our nationwide reach and network of rehabilitation facilities, Peoplefirst has the flexibility to supply therapists to various facilities in a regional area. We coordinate therapist schedules to ensure that your facility has the rehab therapists it needs.

Peoplefirst employs 20 full-time recruiting professionals who use local, national and international advertising, Intranet and Internet postings on over 15 different web pages, cold-calling, direct mailings, employee referrals and state association conferences.

Peoplefirst makes every effort to retain existing staff and conducts an annual employee survey. Survey results are clearly communicated to all therapists with action plans addressing any employee concerns.

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What Clinical Tools does Peoplefirst provide its customers?

Peoplefirst Rehab’s proprietary, nationwide clinical information management system provides infrastructure for every major aspect of our data collection. Information transferred to a centralized database provides continuous analysis of our clinical results and is used in a successful management of our rehab programs.
Custom-designed report packages include:
  • RUG report- Medicare Part A total days with start /end dates, rate, total billed
  • HCPC report- Timed/untimed daily units by discipline, CPT code, treatment, diagnosis, payor
  • Therapy Labor Logs- Therapy discipline hours on premise
  • Therapy Service Logs- Daily discipline specific minutes, visits/patient
  • 100 Day Tracker- Provides seven-day look-back period identifying most appropriate Assessment Reference Date
  • Clinical Audit Tool- Facility framework for reviewing and assessing clinical compliance
  • Therapy Length of Stay- Number of days/week patients received therapy, visits, discharge location
  • RUG Length of Stay- Medicare Part A RUG days, total of all RUG levels, number of percent of discharge and localities
  • Outcomes Graphs by Patients
  • Facility Trend Reports- Monthly report trends Length of Stay, cost to facility, productivity, referrals, etc.
  • Invoice
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What Clinical Programs set Peoplefirst apart from other rehab providers?

There is an incredible medical diversity in the patients and residents treated by Peoplefirst.
We feature programs specifically designed to deal with:
  • Pain Management
  • Medically Complex Patients and Residents
  • Dementia and Alzheimer’s Disease
Our programs also include:
  • ADL training
  • Wound Care
  • Gait training
  • Bed Mobility
  • Restraint reduction and wheelchair positioning
  • Splinting /contracture management
  • Dysphagia treatment
  • Aphasia/cognitive impairment treatment
  • Rehab dining
  • Restorative program
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How do I Contact Peoplefirst if I am interested in their rehab services?

  • If you are interested in a career as a Peoplefirst rehab therapist call 1-800- 545-0749, ext. 6965.
  • If you are interested in learning more about a Peoplefirst partnership to provide quality rehabilitation care call 1-800-545-0749, ext. 7640.
  • If you are interested in learning more about Peoplefirst’s outstanding level of clinical quality call 1-502-596-7688.
  • If you're a student or recent grad who's interested in starting your career with Peoplefirst, click here to contact us.
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Why are Clinical Outcomes so important to a rehab program like Peoplefirst?

Patient Care Outcomes may be defined as the measurement and assessment of the status of the following healthcare interventions.
Benefits to Measuring Outcomes:
  • Show functional improvement
  • Identify targets for quality improvement
  • Support marketing efforts to influence patient mix
  • Compare results against regional/national standards
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Where does Peoplefirst operate?

We provide rehabilitation services in over 600 locations across the United States. Click here to see our locations.

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